Our process

How we work

A clear process makes for a better partnership. Here is how every engagement runs, step by step.

  1. Step 1

    First call 30 minutes

    • What we do: learn about your business, your customers and your goals.
    • What we need from you: an overview of what you have tried so far.
    • What you receive: a clear view of how we can help.
  2. Step 2

    Audit 3 working days

    • What we do: review your website, search visibility, ads, social media and tracking.
    • What we need from you: read access to analytics and ad accounts.
    • What you receive: a written audit with three recommended priorities.
  3. Step 3

    Proposal 2 working days

    • What we do: define the scope, timelines and cost.
    • What we need from you: your decision on scope and budget.
    • What you receive: a proposal with deliverables, dates and pricing — no surprises later.
  4. Step 4

    Onboarding Week 1

    • What we do: set up tracking, access and the reporting schedule.
    • What we need from you: admin access and a main point of contact.
    • What you receive: working measurement before any budget changes.
  5. Step 5

    Delivery Ongoing

    • What we do: build, launch and continuously improve.
    • What we need from you: feedback and approvals within 3 working days.
    • What you receive: work delivered on schedule, with a dedicated specialist.
  6. Step 6

    Reporting Monthly

    • What we do: share progress and plan the next month.
    • What we need from you: 30 minutes for a monthly review call.
    • What you receive: a clear report and a plan for the month ahead.

Questions about the process

Usually within 5 working days of signing the proposal.

Ready to take the first step?

Request your free audit and we’ll schedule the discovery call within two working days.

What You'll Get:

  • What is working well on your website and marketing
  • What can be improved, and how you compare with competitors
  • The three steps we would take first

No hard sell. Just honest, useful advice.